Effective Date: 1 Jan 2026
At Get Q Books, we strive to provide high-quality accounting services with transparency and professionalism. This Refund Policy explains the circumstances under which refunds may be considered.

1. Service-Based Nature of Accounting
Accounting services are professional, time-based, and knowledge-based services. Once work has begun, time and resources are allocated, and therefore refunds are limited.

2. Eligibility for Refunds
Refunds may be considered only if:
A service has been paid for but not yet started
A duplicate or incorrect payment has been made
Services cannot be delivered due to circumstances solely attributable to us
All refund requests must be submitted in writing within [X] days of payment.

3. Non-Refundable Services
The following services are non-refundable once initiated or completed:
Bookkeeping work already performed
Tax preparation, filing, or submission services
Payroll processing and compliance filings
Consultation or advisory services
Partially completed services are not eligible for full refunds.

4. Service Adjustments
In place of a refund, we may offer:
Service corrections
Account credits
Additional support to address concerns
These adjustments are provided at our discretion and aim to ensure client satisfaction.

5. Refund Processing
Approved refunds will be processed using the original payment method and may take 7–14 business days to appear, depending on the payment provider.

6. Client Responsibilities
Clients are responsible for:
Providing accurate and complete information
Reviewing deliverables promptly
Raising concerns as soon as they arise
Refunds will not be issued for delays or errors caused by incomplete or incorrect client information.

7. Policy Changes
We reserve the right to modify this Refund Policy at any time. Updates will be posted on this page with a revised effective date.

8. Contact Us
For refund-related inquiries, please contact us:
Email: support@getqbooks.com
Phone: +1 (888)-309-3370